Veteran Certifying Official

Job Duties:

The Military Education Benefits Coordinator is responsible for the administration of state and federal veteran educational benefit programs available to military-affiliated students.  These benefits include, but are not limited to the Post 9/11 GI Bill, WI GI Bill, and the National Guard Tuition Reimbursement Grant. In addition, the Military Education Benefits Coordinator will assist with customer service and other duties related to day-to-day operations of the Financial Aid and Veteran Services Office.

Key Job Responsibilities:

• Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures

• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations

• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision

• Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums

• Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities