The Admissions Recruitment Specialist serves as the primary front desk coverage for the Admissions and Recruitment office, providing comprehensive customer service to prospective students, families, and campus visitors. This role manages daily operational functions including email correspondence, phone inquiries, and walk-in assistance while providing flexible recruitment support based on departmental needs and recruitment cycle demands.
Recruitment Funnel Support: Provide flexible support for recruitment initiatives based on cycle needs, assist with data entry in CRM systems, support recruitment communication campaigns, and process application materials and coordinate with academic departments.
Event Logistics Support: Assist with large visit events and campus recruitment activities, aid in the coordination of event materials and logistics support, and provide flexible assignment coverage during events as needed.
Front Desk Operations & Customer Service: Provide full-time front desk coverage, manage incoming email inquiries, text messages, and phone calls, greet and assist walk-in visitors, and maintain organized front desk area and reception materials.
Administrative Support: Maintain organized filing systems and departmental records, support team projects such as occasional electronic and physical mailing of materials, and special initiatives as assigned, and data management tasks.