This position has primary responsibility for the day-to-day management of a large portfolio of on-campus recruitment activities, which include college awareness and enrichment visits by diverse audiences, prospective student daily tours, recruiting events, and a series of orientation sessions on the Stevens Point campus. The visits/events need to be designed to realize the vision for on-campus recruitment student experiences, meet specific recruitment objectives, be on budget, and be adjusted based on assessment data. This position manages complex logistics while providing extraordinary customer service to internal and external stakeholders. In addition to events, this position oversees front desk operations. This position is supervised, supported by, and backed up by the Assistant Director of Recruitment.
Oversee and assist with front desk operations and customer service
Assist with purchasing for admissions and events.
Utilize CRM to facilitate visit invites and reservations and send follow-up information to campus visitors
Responsible for hiring, training, and managing university ambassadors and supervision of other student workers.
In collaboration with the Associate Director of Recruitment, design the experiences and utilize technology platforms for college awareness/enrichment tours to diverse audiences, daily campus tours, recruitment events, and orientation sessions based on the vision for on-campus recruitment activities, visit/event objectives, and in alignment with assessment data.
Coordinate logistics to implement visits and events, such as securing facilities, scheduling recruitment staffing, securing university partners and vendors, etc. within budget parameters.