Communications & Contract Enrollment Specialist

This Communications & Contract Enrollment Specialist serves as a key operational and communication leader within the Records & Registration department, coordinating comprehensive student communications and supporting registration processes across both credit and noncredit programs. The position acts as a liaison for high school partnerships, including dual credit and contract enrollment initiatives, providing subject matter expertise, training, and troubleshooting support to internal teams and external partners. The specialist maintains department web content, handles high-volume registration activities (including adds, drops, withdrawals, and grading support), and resolves escalated student and staff concerns with a strong focus on accuracy, compliance, and student success. Additionally, the position assists with reporting and data analysis efforts related to communications and enrollment, while supporting system testing, continuous process improvement, and effective use of enterprise technologies such as Banner and Target X.