Flex Administrative Manager

Under the direction of the Senior Associate Registrar, the Flex Administrative Manager plays a key role in supporting the operational processes and records management for the Flexible Option program. This operational position maintains student records for all UW-Milwaukee Flexible Option students, including but not limited to posting and auditing transfer credits, processing term changes, clearing students for graduation, and posting degrees. The Administrative Manager collaborates with the Universities of Wisconsin Office of Online & Professional Learning Resources (OPLR) Success Coaches, Admissions, and Registrar’s office staff for processing of records updates, problem solving, and providing communication and training. They also communicate with Flex Academic Directors to assist with curricular questions and student services. This position requires exceptional customer service skills, effective communication skills, attention to detail, and the ability to work independently and collaborate with others in a mostly remote environment.