Client Relations Management (CRM) Specialist

Ready to shape the future of how students connect with WCTC? The CRM Specialist will assist in day-to-day management, design, strategy, and operational support of the CRM. This role combines technical expertise with strategic thinking to ensure our admissions, enrollment management, and campus partners use of the CRM to manage relationship processes are efficient and effective. This position is responsible for ensuring data accuracy and integrity within systems, including data entry, quality control, and regular data updates, as well as training staff in system use. In addition, this position will be responsible for maintaining a thorough understanding of the functional needs of WCTC and how campus systems can be configured to address those needs.